Prepare with confidence

Resources for patients and families

Use these practical prompts to prepare for a care conversation. Our office can explain next steps based on your situation.

1

Before you call

Gather contact information, the requested service, insurance details if applicable, your physician’s name and the preferred start date.

2

Understanding coverage

Participation, benefits and authorization requirements vary. Contact the agency and the plan directly to verify current coverage.

3

Urgent needs

ADDOK’s website and request forms are not emergency services. Call 911 for a medical emergency.